At UXDigitalDukaan.com, we strive to provide high-quality services and ensure complete customer satisfaction. This policy outlines our terms regarding cancellations and refunds for subscriptions and services purchased through our platform.

1. Subscription Cancellation

  • Monthly Subscriptions:
    You may cancel your subscription at any time from your account dashboard. Your subscription will remain active until the end of the current billing cycle, and no further charges will be applied.

  • Annual Subscriptions:
    Annual plans can be canceled anytime, but the subscription will remain active until the end of the paid term. No partial refunds will be provided for unused months.

  • Automatic Renewal:
    All subscriptions are automatically renewed unless canceled before the renewal date.

2. Refund Policy

We offer refunds only in specific cases as outlined below:

  • Full Refund Eligibility:
    A full refund will be granted if:

    • You have purchased a subscription for the first time.

    • You request a refund within 7 days of purchase.

    • You have not violated any of our Terms of Service.

  • No Refunds Will Be Provided For:

    • Renewal payments for monthly or annual subscriptions.

    • Cancellations made after the refund window (7 days).

    • Accounts suspended or terminated due to policy violations.

    • Services purchased during promotional or discounted offers (unless required by law).

3. How to Request a Refund

To request a refund:

  1. Contact our support team at support@uxdigitaldukaan.com with your registered email and payment details.

  2. Our team will review your request and respond within 5 business days.

  3. If approved, refunds will be processed to your original payment method within 7-10 business days.

4. Service Downtime or Technical Issues

While we make every effort to ensure uninterrupted service, temporary downtime may occur. Service interruptions or technical issues do not qualify for refunds, except where mandated by applicable law.

5. Changes to This Policy

We may update this policy at any time. Changes will be posted on this page with the updated date. Continued use of our services after changes indicates your acceptance of the updated terms.